Last updated: 15th March 2025
Thank you for shopping with GrabitFastOnline. We take great care in packaging and delivering your handcrafted and culturally rich pieces. Please read our shipping policy carefully before placing your order.
📍 Where We Ship
Currently, we ship to the following countries:
United States (USA)
Canada
Australia
Japan
Italy
Spain
United Kingdom (UK)
Germany
We do not offer shipping to countries outside this list at this time. We are working on expanding our reach—stay tuned!
🚚 Shipping Methods & Carriers
We partner with leading shipping carriers including UPS, FedEx, DHL, and USPS to ensure reliable delivery. The choice of carrier depends on the item’s size, weight, destination, and delivery speed.
⏱️ Order Processing Times
In-stock items: Ship within 2–4 business days after order confirmation.
Custom or made-to-order items: Ship within 7–14 business days depending on production time.
Orders placed on weekends or holidays will be processed the next business day.
🌐 Estimated Delivery Times
| Destination | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 3–7 business days | 1–3 business days |
| Canada | 7–12 business days | 3–5 business days |
| Australia | 10–15 business days | 5–7 business days |
| Japan | 10–15 business days | 5–7 business days |
| United Kingdom | 7–12 business days | 3–5 business days |
| Germany | 7–12 business days | 3–5 business days |
| Italy | 7–12 business days | 3–5 business days |
| Spain | 7–12 business days | 3–5 business days |
Please note: These are estimated delivery windows and may vary depending on customs, courier delays, or peak holiday seasons.
💰 Shipping Costs
Shipping fees are calculated at checkout based on:
Item weight and dimensions
Destination country
Selected shipping speed (standard or express)
You will be able to review your final shipping charges before submitting your order.
📦 Packaging & Handling
Your art is packed with professional care and includes:
Custom foam or padded inserts for delicate sculptures
Reinforced boxes for framed art
Fragile item labels and secure inner wrappings
Every package is treated as if it were destined for a gallery.
🛃 Customs, Duties & Taxes
For international shipments (outside the USA), please note:
Your order may be subject to import duties, customs fees, and local taxes upon arrival.
These charges are the responsibility of the customer.
Customs policies vary by country—please check your local regulations before placing an order.
GrabitFastOnline is not responsible for delays or costs incurred due to customs processing.
📦 Tracking Your Order
Once your order has shipped, we’ll send you a confirmation email with a tracking number and carrier link. You can also track your order through your account dashboard.
💔 Lost, Damaged, or Missing Items
If your order is lost, arrives damaged, or is incomplete:
Contact us at info@grabitfastonline.com within 3 business days of delivery.
Provide clear photos of the item and packaging.
We will assist with an exchange, refund, or claim resolution with the shipping carrier.
🚫 Incorrect Shipping Addresses
Please double-check your shipping address during checkout. We are not responsible for deliveries to incorrect or incomplete addresses submitted at the time of order.
❗ Pre-Orders & Special Edition Releases
Some items may be marked as pre-order or limited edition. Please refer to the product page for specific dispatch timeframes. These may take longer depending on availability and demand.
❓ Need Help?
For any questions about shipping, tracking, or delivery:
GrabitFastOnline
📧 Email: info@grabitfastonline.com
📞 Phone: 825 904 2845
📍 980 Liberty Ave, Pittsburgh, PA 15222, USA